Hear Conversations Clearly Again
A discreet custom-fit rechargeable hearing aid designed for comfort, confidence, and clearer hearing in everyday life.
A Hearing Aid That Fits Your Lifestyle — Not The Other Way Around
The new custom-fit Virto™ R Infinio is designed for people who want clearer hearing in a discreet, rechargeable design.
Custom-made to fit comfortably in your ear, it blends naturally into your lifestyle while helping you hear conversations more clearly — even in noisy environments.
Hearing Better Should Feel Effortless
If conversations are becoming harder to follow, meetings feel exhausting, or you find yourself asking people to repeat themselves, you are not alone.
The Virto™ R Infinio was designed to make hearing feel natural again — with a discreet custom-fit design that helps you stay connected to the people and moments that matter.
Why Patients Are Choosing Virto™ R Infinio
Discreet by Design
A sleek custom-fit hearing aid inspired by the look and feel of modern earbuds.
Clear Conversations
Designed to help improve speech understanding in noisy environments.
Rechargeable Convenience
Easy charging without constantly changing batteries.
Universal connectivity
Connect up to 8 Bluetooth® devices with easy one-step pairing to the Phonak app.
Designed To Match You. Not Stand Out
Your hearing aid should feel like part of you — not something that draws attention.
That’s why each device is custom-made and available in a range of natural colours, carefully selected to blend in with your skin tone and sit discreetly in your ear.
Whether you prefer something that’s barely noticeable or a finish that matches your personal style, your hearing aid is tailored to suit you.
Real Patients. Real Stories.
David Atkins – Pietermaritzburg Ear Institute
David Atkins – Pietermaritzburg Ear Institute
“Hey, cool AirPods you’ve got.” When I tell them they are hearing aids, they say, “No way!”
I am very proud to wear them anywhere now, and the best thing is that I can hear so well, very clearly. So far I have left them on the Auto Program, with no need to change settings in different environments at all. This is great because you do not have to fiddle all the time. I am sharing my personal story because I know how it really feels to have a serious hearing problem and how it affects your life.
Medical Aid May Cover Most Of The Cost
Most medical aids contribute towards hearing aids and professional fees. Our team will help you understand your benefits and assist with the claims process.
The Ear Institute Promise
We’re committed to supporting your hearing journey every step of the way.
7-Day Free Trial Available
Experience the benefits for a 7-day free trial period (T’s & C’s)
30 Day Money back guarantee
Your hearing will improve or your money back
1-Year Warranty
On all main electronic components (excl. consumables)
On-Site repairs & cleaning
Free cleaning and minor repairs in our on-site lab
Fast-Turnaround
24-hour turnaround on major services and repairs (T’s & C’s)
Never miss a day
Loan units available while your device is being repaired
Fast-Turnaround
24-hour turnaround on major services and repairs (T’s & C’s)
Never miss a day
Loan units available while your device is being repaired
Book your hearing test today
We charge medical aid rates and will assist you with your medical aid claim.
If you prefer, we also offer a cash option of R836.00.
Take the first step today.
FAQ's
How long does the Phonak Virto R Infinio battery last?
The Virto R Infinio is designed to deliver reliable, all-day performance on a single charge.
A full charge typically provides up to 24 hours of use, depending on your listening environment and how much Bluetooth® streaming you do. For heavier use with several hours of streaming, you can expect around 16 hours of performance.
If you’re in a hurry, a quick 30-minute charge provides up to 6 hours of power, helping you stay connected when you need it most.
What is the difference between the Virto R Infinio and the other ITE devices?
The Virto R Infinio represents the latest generation of Phonak’s custom in-the-ear hearing aids, designed to combine discreet styling with advanced Infinio platform technology.
Compared to earlier or alternative ITE devices, Virto R Infinio offers a fully rechargeable design, universal Bluetooth® connectivity, and Phonak’s next-generation AutoSense OS™ 7.0, which intelligently adapts to different listening environments in real time. It is also built using advanced custom-fit technology to ensure a highly precise, comfortable fit tailored to each individual ear.
Older or alternative ITE models in the range differ mainly in design and feature set, such as battery type (non-rechargeable options), level of automation, and connectivity capabilities, while Virto R Infinio brings these elements together into a more seamless, modern listening experience designed for everyday convenience and clarity.
Is the Virto R Infinio compatible with iPhone and Android?
Yes. The Virto R Infinio works with most modern iPhone and Android devices through the myPhonak app and Bluetooth® connectivity.
To ensure full functionality, devices need to meet the following requirements:
- iPhone® running iOS®15.0 or newer
- Android™ devices running Android OS 8.0 or newer with Bluetooth® 4.2 or higher
- Bluetooth® Low Energy (LE) support
To how many devices can the Phonak Virto connect at the same time?
Another advantage of the Phonak is its use of Bluetooth Classic technology, which allows you to stay connected to both Apple and Android devices simultaneously. Phonak also supports up to eight paired devices and two active connections at the same time.